Guarantees
Landscapes
Occasionally newly installed plants will not survive. We will gladly replace them at no charge. Plant materials that fail will be replaced as soon as they become available and as quickly as our schedule permits.
Within the following schedule, we guarantee to replace, once, any woody plants installed by BPI that fail to grow.
Our one (1) year limited guarantee is provided for all woody plants (trees and shrubs, no perennials). Reasonable growing conditions must be maintained as a provision of the guarantee, including proper irrigation, insect control, winter protection, and shelter from unreasonable damage from pets or pedestrians.
Terms of the warranty are as follows:
- Warranties are not transferable.
- Perennials planted after September 1st.
- Vandalism or Acts of God (i.e., lightning, flooding, hail, ice storms, abnormal and/or extreme weather conditions such as prolonged sub-zero temperatures or drought, early and late season severe freezes, damaging winds, etc.) are not covered.
- We are not responsible for plants that are damaged or die as a result of insect infestation or disease.
- We are not responsible for plants that are injured or die as a result of improper cultural practices, such as over or under watering, over fertilization, damage from chemical applications, etc.
- We are not responsible for plants that we planted by request, in areas that receive a reduced amount of natural rainfall or none at all. Plants, which are not well suited to our hardiness zone or soil conditions. If the client requests any of these plants, they will be excluded in writing from our guarantee.
- Sod, hydro-seed, annuals and plants planted in pots, planters or containers are not guaranteed.
- Transplanted plant material is not guaranteed.
- Payment must be received, in full, according to the terms on the Agreement. Failure to pay according to the terms will void the warranty.